A Virtual Office, also known as a Telephone Answering Service, gives your business a distinguished presence, provides a professional and immediate response to your client's calls and is a cost effective alternative solution to having a permanent office.

 

Our range of virtual office services can include telephone answering in your company name, voice mail facilities, mailing address and daily mail collection, as well as greeting visitors and receiving deliveries at reception.  Your clients and customers need not know that your office is only a virtual one.

 

virtual officeAvail yourself of our Virtual Office services at either of our offices in Melbourne’s Bayside or Waverley areas and your business will immediately have a prestigious office image at a fraction of the price.  Our corporate offices are located in the Melbourne south eastern suburbs of Bentleigh and Mt Waverley.  We can provide an impressive office presentation in Melbourne for your business.

 

As your business grows, you may decide to take a serviced office in either of our Melbourne complexes. Starting out with a virtual office service provides you with the flexibility to make this move without having to change your company’s Melbourne contact details.

 

If you need the image and support of a permanent office without the associated costs then you'll appreciate the benefits of having a Virtual Office with Prestige Executive Suites.

 

Take advantage of one of our affordable Melbourne virtual office packages now.

 
 

INCLUSIONS

Mail /
address

Virtual - Level 1

Virtual - Level 2

Virtual - Level 3


Own dedicated telephone number answered professionally in your company name 9.00am-5.00pm Monday - Friday

-

YES

YES

YES

Essential information obtained - name, company name & telephone number

-

YES

YES

YES

Additional information obtained - 2 questions e.g. How did you hear about our company?

-

-

YES

-

Additional information obtained - by agreement

-

-

-

YES

         

VOICE MAIL - AFTER HOURS

       

Common voice mailbox - no company name specified

-

YES

-

-

Dedicated voice mailbox - self managed

-

-

YES

-

Dedicated voice mailbox - managed at reception

-

-

-

YES

         

MAIL HANDLING

       

Use of postal address

YES

YES

YES

YES

Use of business (Street) address

YES

YES

YES

YES

Deliveries accepted - couriered documents & small parcels

YES

YES

YES

YES

Notification of mail & deliveries

YES

YES

YES

YES

Re-direction of mail (once weekly - postal charges may apply)

YES

-

YES

YES

         

TERM OF AGREEMENT

       

Minimum three (3) month initial agreement

YES

YES

-

-

Monthly agreement (one month's notice required to terminate)

-

-

YES

YES

         

MESSAGE FORWARDING

       

1 option only - email or SMS

-

YES

YES

-

2 options - all messages via both email & SMS

-

-

-

YES

         

INCOMING CALL LIMITS

       

Number of incoming calls included per day
(per call charge thereafter)

-

20

40

60

 
 

INCLUSIONS

Mail /
address

Virtual - Level 1

Virtual - Level 2

Virtual - Level 3


Own dedicated telephone number answered professionally in your company name 9.00am-5.00pm Monday - Friday

-

YES

YES

YES

Essential information obtained - name, company name & telephone number

-

YES

YES

YES

Additional information obtained - 2 questions e.g. How did you hear about our company?

-

-

YES

-

Additional information obtained - by agreement

-

-

-

YES

         

MAIL HANDLING

       

Use of postal address

YES

YES

YES

YES

Use of business (Street) address

YES

YES

YES

YES

Deliveries accepted - couriered documents & small parcels

YES

YES

YES

YES

Notification of mail & deliveries

YES

YES

YES

YES

Re-direction of mail (once weekly - postal charges may apply)

YES

-

YES

YES

         

TERM OF AGREEMENT

       

Minimum three (3) month initial agreement

YES

YES

-

-

Monthly agreement (one month's notice required to terminate)

-

-

YES

YES

         

MESSAGE FORWARDING

       

1 option only - email or SMS

-

YES

YES

-

2 options - all messages via both email & SMS

-

-

-

YES

         

INCOMING CALL LIMITS

       

Number of incoming calls included per day
(per call charge thereafter)

-

20

40

60

 

 

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